Terms & Conditions

Last updated: February 12, 2025

Please read these terms and conditions carefully before using the Linkup Solutions website and making any purchases.

1. Introduction

These terms and conditions govern your use of our website www.linkupsolutions.co.uk (our "Site") and your relationship with Linkup Solutions ("we", "us", or "our"). By using our Site and/or placing an order, you agree to be bound by these terms and conditions.

2. Interpretation

In these terms and conditions:

Consumer" means an individual acting for purposes which are wholly or mainly outside their trade, business, craft, or profession
"Content" means any text, images, video, audio, or other multimedia content, software or other information or material submitted to or on the Site
"You" means the person accessing or using the Site to make purchases

3. Your Status

By placing an order through our Site, you warrant that:

You are legally capable of entering into binding contracts
You are at least 18 years old
You are a resident of the United Kingdom
You are accessing our Site from the United Kingdom

4. Products

All products displayed on our Site are subject to availability
We have made every effort to display as accurately as possible the colours and features of our products
All products are intended for domestic use only unless explicitly stated otherwise
We reserve the right to discontinue or modify products without prior notice

5. Pricing and Payment

All prices are in British Pounds Sterling (GBP) and include VAT at the current rate
We reserve the right to change prices at any time without notice
Payment for all orders must be made by credit/debit card or other methods specified at checkout
All payments are processed through secure payment gateways

6. Delivery

Delivery is limited to mainland UK addresses only
Delivery times are estimates and not guaranteed
Standard delivery typically takes 3-5 working days
Additional charges apply for express delivery services
Risk of loss and damage passes to you upon delivery

7. Returns and Refunds

You have 14 days from receipt to return unused products in their original packaging
Returns must include proof of purchase
Return shipping costs are your responsibility unless items are faulty
Refunds will be processed within 14 days of receiving returned items
Certain items (e.g., personalised products) cannot be returned unless faulty

8. Warranty

All products come with a standard 12-month warranty against manufacturing defects
Warranty does not cover damage caused by misuse or normal wear and tear
Additional warranty terms may apply to specific products

9. Privacy and Data Protection

We process your data in accordance with UK data protection laws
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information

10. Limitation of Liability

Our liability for any claim arising from the purchase of products shall not exceed the purchase price of the products
We are not liable for indirect or consequential losses
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence

11. Intellectual Property

All content on our Site is our property or that of our licensors
You may not use our content without our express permission

12. Changes to Terms

We reserve the right to change these terms at any time
Changes will be posted on this page
Your continued use of the Site after changes constitutes acceptance of the new terms

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations if caused by circumstances beyond our reasonable control.

14. Governing Law and Jurisdiction

These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

15. Contact Information

For questions about these terms, please contact us at:
Linkup Solutions
[L151HB, Liverpool, United Kingdom]
Email: [contact@linkupsolutions.co.uk]

16. Consumer Rights

These terms do not affect your statutory rights as a consumer.